Approach

The following approach was taken for the accessibility audit by a team of experienced accessibility consultants from User Vision.

• Automated testing using Accessibility Insights and WAVE.

• Manual accessibility evaluation to code level using browser code inspectors, an approach that identifies issues that cannot be captured by automated tools.

• We viewed the application on a range of browsers:
  • Chrome and Edge on desktop (Journeys 1, 2,3)
  • Chrome on Android phones (Journey 1)
  • Safari on iPad and iPhone (Journey 1)
• We assessed pages using the following assistive technology:
  • NVDA (with Edge and Chrome) screen reader for desktop.
  • JAWS (with Edge and Chrome) screen reader for desktop.
  • VoiceOver for iPad and iPhone (iOS).
  • TalkBack for Android
  • Immersive Reader on Word

• We checked colour combinations using a colour contrast analyser to determine if there is enough contrast in the visual presentation.